white-glove service
Businesses and individual consumers use white glove delivery services when they ship or receive products that require special care during processing, delivery and set up. These services often include optional add-ons, like assembly, installation, automatic shipments and more.
While most people use white glove delivery service because they want peace of mind and assurance that their shipment is in good hands, many consumers appreciate the human touch that this type of shipment provides.
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What Is White Glove Delivery Service?
“White glove” is a phrase used to describe excellence in care, service or attention. White glove delivery service is a method of shipping or receiving products that need more attention than regular parcels due to their size, value or fragility. White glove delivery experts are highly-trained and equipped with the ability to install and assemble your product on-site and use specialized equipment if necessary.
What Is White Glove Delivery Service?
“White glove” is a phrase used to describe excellence in care, service or attention. White glove delivery service is a method of shipping or receiving products that need more attention than regular parcels due to their size, value or fragility. White glove delivery experts are highly-trained and equipped with the ability to install and assemble your product on-site and use specialized equipment if necessary.
Depending on the company, white glove delivery services might include:
- Inspections: Some services offer pre and post-site inspections before assembling the shipped product, in case special configuration is needed during set up.
- Protective packaging: White glove delivery services adhere to high standards that protect your package against damage by using premium packing materials like wooden crates, packing peanuts, styrofoam, movers wraps, bubble wrap, glass masks, cardboard, and more. Steps are also taken to keep your shipment safe from movement during transport, as well as protection from moisture.
- Delicate handling: Your shipment is treated with top-level care throughout the entire packaging, shipping, delivery and set up process. Packagers and drivers are trained to handle your product’s unique needs and take all special considerations into account.
- Safe, clean transportation: Companies that provide white glove delivery services dispatch clean, safe shipping vehicles operated by trained professionals.
- Attentive service: White glove delivery service professionals are trained to deliver your shipment quickly and safely every time. A white glove delivery company is typically available to answer any questions you have throughout your shipment, including feedback afterward.
- Product assembly or dismantle: If you opt for product assembly or dismantle services, delivery professionals will carry your shipment to the place it needs to be unloaded and then set it up in a safe, timely manner. They will also dismantle and remove the old product you are replacing.
